Please read these Terms & Conditions carefully before registering or using the 18ji platform. By accessing 18ji Casino and creating an account, you agree to be bound by the terms set out in this document. If you do not agree, please do not use the platform.
You must be at least 21 years of age to register and use 18ji Casino.
Identity verification is mandatory before withdrawal access is granted.
18ji operates within the regulatory guidelines set by PAGCOR for Philippine online gaming.
All transactions, bets, and winnings are denominated in Philippine Peso (₱).
For the purposes of these Terms & Conditions, the following definitions shall apply throughout this document:
By accessing, registering, or using the 18ji platform in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, as well as the 18ji Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Your acceptance is indicated by any of the following actions: completing the 18ji registration form, clicking a checkbox confirming agreement during registration, logging into an existing 18ji account, or using any feature of the 18ji platform after these Terms have been published or updated.
Important: If you do not agree to these Terms & Conditions, you must immediately cease using the 18ji platform and not proceed with registration. Continued use constitutes binding acceptance of all terms herein.
These Terms & Conditions constitute the entire agreement between you and 18ji concerning your use of the platform and supersede all prior representations, discussions, undertakings, and agreements relating to the same subject matter.
⚠️ Strict 21+ Age Requirement: Access to 18ji Casino and all real-money gaming features is strictly restricted to individuals who are 21 years of age or older, as mandated by PAGCOR's regulatory framework for online gaming in the Philippines. Misrepresentation of age is a serious violation.
To be eligible to register and use the 18ji platform, you must satisfy all of the following criteria at the time of registration and on a continuous basis throughout your use of the platform:
18ji reserves the right to request proof of age at any time. Where age verification cannot be confirmed, 18ji may suspend or permanently close the relevant account and withhold any funds pending investigation. Any winnings generated during a period in which eligibility requirements were not met may be voided at 18ji's sole discretion.
To access real-money gaming features on the 18ji platform, you must register a player account by providing accurate, complete, and current personal information as required during the registration process. You may hold only one (1) registered account on the 18ji platform. The creation of duplicate, multiple, or linked accounts by a single individual is strictly prohibited and may result in the forfeiture of all associated balances.
During registration, you are required to provide, at minimum: your full legal name as it appears on a valid Philippine government-issued identification document; your date of birth confirming you are 21 or older; a valid Philippine mobile number capable of receiving SMS; a valid email address (where requested); and a secure password meeting the platform's minimum security requirements.
Prior to processing any withdrawal from your 18ji wallet, you must complete the KYC verification process. This requires submission of: a clear photograph of a valid Philippine government-issued photo ID (accepted types: PhilSys National ID, Philippine Passport, Driver's License, SSS ID, GSIS ID, PRC ID, or Voter's ID — front and back); a selfie photograph of you holding the submitted ID with your face clearly visible; and such additional documentation as 18ji may reasonably require to satisfy its anti-money laundering (AML) obligations.
You warrant that all information provided to 18ji during registration and KYC verification is accurate, truthful, and not misleading. Should any information change, you are obligated to update your account details promptly via the account dashboard or by contacting 18ji customer support. Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of any wallet balance.
You are solely responsible for maintaining the confidentiality and security of your 18ji account credentials, including your password, one-time passwords (OTPs), and any two-factor authentication codes associated with your account. You must not disclose your login credentials to any third party under any circumstances.
18ji will never request your password via email, SMS, live chat, or any other communication channel. Any request for your password purportedly from 18ji should be treated as a phishing attempt and reported to our support team immediately.
You agree to notify 18ji immediately upon becoming aware of any unauthorized access to your account or any security breach affecting your account credentials. 18ji accepts no liability for any loss or damage arising from your failure to maintain adequate account security, including but not limited to losses resulting from unauthorized access obtained through your own negligence.
18ji reserves the right to temporarily lock your account and require additional identity verification if suspicious login activity is detected, including logins from unrecognized devices or geographic locations inconsistent with your typical usage patterns.
18ji accepts deposits in Philippine Peso (PHP) via supported payment methods including GCash, Maya, GrabPay, QR Ph, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ, subject to current availability. The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method. Deposits are generally credited to your 18ji wallet within minutes of successful transaction processing by the relevant payment provider.
Withdrawal requests may only be submitted by fully KYC-verified account holders. Withdrawals will only be processed to a payment method registered in the same name as the verified KYC identity on your 18ji account. The minimum withdrawal amount and any applicable processing fees are displayed in the Cashier section of your account dashboard at the time of requesting a withdrawal. 18ji reserves the right to process withdrawals in tranches and to require additional verification for withdrawal requests above specified thresholds.
18ji targets GCash and Maya withdrawal processing within fifteen (15) minutes of approval for verified accounts. Bank transfer withdrawals are generally processed within one (1) to three (3) Business Days. These are target timeframes and are not guaranteed — delays may occur due to payment provider processing times, additional verification requirements, or Force Majeure events.
All transactions on the 18ji platform are conducted in Philippine Peso (PHP). 18ji does not charge currency conversion fees; all balances are maintained in PHP. Any conversion that occurs at the payment provider level is outside 18ji's control and may be subject to the payment provider's own terms and exchange rates.
18ji reserves the right to void and reverse any deposit or withdrawal transaction that is found to have been processed fraudulently, in error, or in violation of these Terms. In such cases, 18ji will notify the account holder and provide an explanation for the reversal to the extent permitted by applicable law.
All games available on the 18ji platform, including live dealer games, slot games, sports betting markets, bingo, e-sabong, Tower, and Crash, are governed by the specific rules applicable to each game as displayed within the game interface. In the event of any conflict between these general Terms and game-specific rules, the game-specific rules shall take precedence with respect to gameplay mechanics and payouts for that specific game.
All Random Number Generator (RNG)-based games on the 18ji platform use independently audited RNG software. Return to Player (RTP) percentages, where displayed, are theoretical long-term averages and are not guarantees of individual session outcomes. Past results do not predict future results in any RNG-based game.
In the event of a technical fault, game malfunction, or demonstrable error during gameplay — including erroneous odds, incorrect payouts, or software failure — 18ji reserves the right to void affected bets and return staked amounts to the relevant player wallets. 18ji will not honour bets or payouts that result from a technical error, regardless of the amount displayed at the time of the fault.
Sports betting markets are settled based on official results as recognized by the relevant governing body (e.g., PBA, NBA, UFC). 18ji's settlement decisions are final and binding. In the event of dispute, the account holder may submit a formal complaint via the support channel within five (5) days of the event settlement date.
18ji may, at its sole discretion, offer bonuses, promotional credits, free bets, cashback, or other incentives to registered account holders from time to time. All such offers are subject to specific terms and conditions including, where applicable, wagering requirements, minimum odds restrictions, game contribution rates, and time limits, which will be clearly communicated at the time the offer is presented.
Bonus funds are generally credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirements have been fully satisfied. Cash and bonus balances are used separately in accordance with the order specified in the relevant promotion's terms. Winnings generated from wagering with bonus funds are subject to the same wagering requirements until the requirement is met, after which qualifying amounts transfer to the withdrawable cash balance.
Bonus Abuse: 18ji employs fraud detection systems designed to identify bonus abuse, including the use of multiple accounts, coordinated betting strategies, or systematic exploitation of promotional structures. Where bonus abuse is confirmed, 18ji reserves the right to void all associated bonuses and winnings and permanently close all implicated accounts without prior notice.
18ji reserves the right to modify, suspend, or cancel any ongoing promotion at any time without prior notice, provided that modifications do not retroactively alter the terms of a promotion already claimed by an eligible account holder in good faith.
18ji is committed to providing a safe, fair, and responsible gaming environment for all Philippine players. We recognize that for some individuals, gambling may become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all 18ji account holders from the account settings dashboard:
If you believe you or someone you know may have a gambling problem, we strongly encourage reaching out to the National Council on Problem Gambling (NCPG) Philippines for free, confidential support. 18ji support staff are also trained to assist players who wish to activate responsible gaming tools on their accounts.
The following activities are strictly prohibited on the 18ji platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of wallet balance, and referral to relevant law enforcement or regulatory authorities:
All content on the 18ji platform, including but not limited to the 18ji name and logo, website design, game interfaces, graphics, text, software, databases, trademarks, and all other intellectual property, is owned by or licensed to 18ji and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 18ji platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not confer any ownership rights and may be revoked at any time by 18ji.
You may not reproduce, distribute, publicly display, modify, create derivative works from, sell, or otherwise exploit any content from the 18ji platform without the prior written consent of 18ji. Any unauthorized use of 18ji's intellectual property is a breach of these Terms and may expose you to civil and criminal liability under Philippine law.
To the fullest extent permitted by applicable Philippine law, 18ji and its directors, officers, employees, contractors, and agents shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the platform, including but not limited to lost profits, loss of data, or gaming losses.
18ji's total liability to you for any claim arising from your use of the platform shall not exceed the net deposits made to your 18ji account in the sixty (60) days immediately preceding the event giving rise to the claim.
18ji does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. 18ji will make reasonable efforts to ensure platform availability but does not guarantee uninterrupted access.
Nothing in these Terms shall limit or exclude 18ji's liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable Philippine law.
18ji reserves the right to suspend, restrict, or permanently terminate any player account at any time, with or without prior notice, where 18ji has reasonable grounds to believe that:
Upon account termination for cause, any wallet balance may be withheld pending investigation. Where termination is determined to have resulted from a breach of these Terms by you, 18ji may forfeit your wallet balance at its sole discretion. Where termination occurs for reasons unrelated to any breach by you, your verified withdrawable wallet balance will be returned to your registered payment method after deducting any applicable bonus funds subject to unmet wagering requirements.
You may close your 18ji account voluntarily at any time by contacting customer support. Voluntary closure requests will be processed within five (5) Business Days and any remaining withdrawable balance will be returned to your verified payment method.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be submitted to 18ji's internal dispute resolution process by contacting customer support with a detailed written complaint. 18ji will endeavour to resolve all disputes within fifteen (15) Business Days of receiving a complete complaint submission.
If a dispute cannot be resolved through the internal process, either party may refer the matter to the appropriate dispute resolution body or court of competent jurisdiction in the Philippines. You agree to submit to the exclusive jurisdiction of Philippine courts for the resolution of any disputes that cannot be resolved through negotiation or the internal dispute resolution process.
18ji reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — including changes to eligibility requirements, payment terms, or player obligations — 18ji will provide reasonable notice to registered account holders via the email address or mobile number associated with their account, or via a prominent notice on the platform, at least seven (7) days prior to the changes taking effect.
For non-material changes, such as corrections of typographical errors or clarifications that do not alter the substantive rights of account holders, 18ji may update these Terms without advance notice. The updated Terms will be published on this page with a revised effective date.
Your continued use of the 18ji platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure in accordance with Section 13 of these Terms.
For any questions, complaints, or enquiries relating to these Terms & Conditions, your 18ji account, payment transactions, or any other aspect of the platform, please contact the 18ji customer support team through the following channels:
When contacting support regarding a specific account issue, please have your registered mobile number, full legal name, and any relevant transaction reference numbers ready to provide to the support agent. This helps the 18ji team identify your account and resolve your query efficiently.
For responsible gaming assistance, self-exclusion requests, and problem gambling support referrals, the 18ji responsible gaming team is available through the same support channels, 24 hours a day, 7 days a week. All responsible gaming requests are treated with confidentiality and without judgment.
Document Reference: These Terms & Conditions were last reviewed and updated on 1 January 2026. They apply to all registered 18ji accounts and supersede all previous versions of the 18ji Terms & Conditions. Please review this page periodically for updates.
Understanding the rules is the first step to a great gaming experience. 18ji Casino is built for Filipino players — fair, secure, PAGCOR-aligned, and loaded with the games you actually want to play. Must be 21+.
For entertainment purposes only. Must be 21 or older to register and play. Please gamble responsibly.